VMware Technology Alliance Support Statement

Avocent confirms that we will support customers running DSView 3 management software on supported Operating Systems in a VMware virtual machine environment.

Avocent will provide unqualified support for DSView 3 software running in a VMware virtual environment in an identical manner as with DSView 3 software running on any other major x86 based systems without initially requiring reproduction of issues on native hardware. Should Avocent suspect that the virtualization layer is the root cause of an incident; the customer will be required to contact the appropriate VMware support provider to resolve the VMware issue.

While DSView 3 software is expected to function properly in a VMware virtual environment, there may be performance implications which can invalidate Avocent’s typical sizing and recommendations.